Which metric helps gauge employee engagement, energy, and enthusiasm?

• A. On-Product Index
• B. Velocity
• C. Employee Satisfaction
• D. Cycle Time

Answer: (C)

Measuring how engaged and energized a team is.

Employee Satisfaction directly reflects how employees feel about their work, teammates, leadership, and the work environment. When satisfaction is high, it often indicates stronger engagement and energy, which translates into genuine enthusiasm and willingness to contribute beyond the minimum. This makes it the most direct and relevant measure for those qualities.

In contrast, the On-Product Index focuses on the product itself and customer value, not people. Velocity, while useful for understanding how much work a team completes in a sprint, is a throughput metric and can be influenced by factors unrelated to morale. Cycle Time measures how long work items take to finish, emphasizing process efficiency rather than how engaged or energized the team feels.